How We Protect Your Data

Compliance and Data Protection

At EarthWeave, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at earthweave@gmail.com.

Overview

EarthWeave is an India-born studio for rugs and natural flooring. This policy explains what we collect when you browse our site, contact us, or book a consultation, and how we keep that information safe and purposeful.

Scope

This policy applies to our website, emails, and customer service channels. It does not cover third-party platforms you might visit from our links (for example, courier tracking sites); their policies govern those services.

What We Collect

We may collect your name, contact details, messages you send us, order references, preference notes (sizes, materials, rooms), and limited technical data such as IP address and device type to secure the site and measure performance.

Cookies & Local Storage

Our cookies are minimal and functional: to remember navigation state, reduce repeat prompts, and measure aggregate usage. You can disable cookies in your browser; essential features will still work, though some preferences may be forgotten.

Analytics

We use privacy-minded analytics to understand which pages are helpful. Reports are aggregated and do not identify you personally. We do not sell or rent analytics data, and we avoid invasive tracking techniques.

Security

Administrative access is limited to trained staff. Data is protected with access controls, encrypted transport (HTTPS), and routine reviews. If we ever suspect a breach, we will investigate promptly and notify affected users where required.

Sharing & Service Providers

We share the minimum necessary data with trusted providers—for example, couriers for deliveries or payment processors when applicable. These partners are bound by contracts that restrict use to the stated purpose and require appropriate safeguards.

International Transfers

When data moves across borders, we rely on contractual protections and lawful mechanisms. Regardless of location, our goal is the same: process data only for clear, limited purposes with appropriate security.

Retention

We retain personal information only as long as needed for the purpose collected—typically the duration of an inquiry, order support window, or as required by law—after which we delete or irreversibly anonymize it.

Children

Our site is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided information, contact us and we will remove it.

Changes to this Policy

We may update this policy to reflect new practices or legal requirements. When we do, the “Last updated” date below will change. Significant updates will be highlighted on this page for clarity.

How to Contact Us

For privacy questions, requests, or grievances, write to earthweave@gmail.com or our studio address shown in the footer. We aim to respond within 1–2 business days with practical, human replies.

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